'%20/%3e%3c!--%20A%20map%20pin%20holding%20a%20heart:%20care%20at%20home,%20anywhere%20in%20the%20UK%20--%3e%3cellipse%20cx='32'%20cy='55'%20rx='9'%20ry='2.4'%20fill='%230F4A42'%20opacity='0.45'%20/%3e%3cpath%20d='M32%2054%20C%2024%2044.5,%2015.5%2037,%2015.5%2026.5%20A16.5%2016.5%200%200%201%2048.5%2026.5%20C%2048.5%2037,%2040%2044.5,%2032%2054%20Z'%20fill='%23FFFFFF'%20/%3e%3cpath%20d='M32%2035.6%20C%2027.3%2031.9%2024%2028.6%2024%2024.6%20C%2024%2021.8%2026.1%2019.9%2028.6%2019.9%20C%2030%2019.9%2031.2%2020.6%2032%2021.7%20C%2032.8%2020.6%2034%2019.9%2035.4%2019.9%20C%2037.9%2019.9%2040%2021.8%2040%2024.6%20C%2040%2028.6%2036.7%2031.9%2032%2035.6%20Z'%20fill='%23E9A23B'%20/%3e%3c/svg%3e)
About The Live-in Care Agency
We're on a mission to transform how care is delivered in the UK — making exceptional live-in care accessible, affordable, and genuinely life-changing for families across the country.
Our story
The Live-in Care Agency was founded on a simple belief: that everyone deserves to receive outstanding care in the place they feel safest and happiest — their own home.
Too many families face an impossible choice: move their loved one into a care home they don't want to go to, or struggle to provide care themselves while juggling work, family, and their own health. We exist to provide a third option — professional, compassionate live-in care that lets people stay at home, stay independent, and stay connected to the life they've built.
We help families across the UK find the right live-in carer for someone they love. We've seen first-hand the transformative difference that good care at home can make — not just for the person receiving care, but for the whole family.
Our values
Compassion first
Everything we do starts with empathy. We listen, we understand, and we act with genuine care for every family we work with.
Honest and transparent
No hard sell, no hidden fees, no jargon. We give families honest information and let them make their own informed decisions.
Quality without compromise
We accept fewer than 5% of carer applicants. Every match is made with care. Every care plan is personalised. We never cut corners.
Family-centred
We support the whole family, not just the person receiving care. Family carers, sons, daughters, partners — everyone matters to us.
Our commitment to you
- We will always be honest about whether live-in care is right for your situation
- We will never pressure you into making a decision
- We will find a carer who truly fits your loved one — or keep looking until we do
- We will provide a dedicated care manager who knows your family's situation
- We will be available 24/7, 365 days a year, for emergencies and support
- We will regularly review and adapt care plans as needs change
- We will charge a fair, transparent price with no hidden extras
Related pages
Understanding Live-in Care
Everything you need to know about how live-in care works.
Live-in Care vs Care Homes
An honest comparison of the two main care options.
Cost Calculator
Get an instant estimate for your care needs.
Funding Your Care
Understand NHS funding, local authority support and self-funding.
Meet Our Carers
Learn about the dedicated professionals who provide our care.
Our Care Services
Explore the full range of live-in care services we offer.
What families say about us
The Live-in Care Agency is powered by Live-in Care Direct. These are reviews families have left for Live-in Care Direct on Trustpilot and Google - follow the links to read them all.
"Within 24 hours of making contact the wonderful carer moved into my parents' home. My father has advanced dementia. Within two hours of Elva arriving my mum began to relax. She has brought kindness, warmth, love and calm into the house."
"We recently booked a carer for a fortnight at short notice. My carer Sharon has been absolutely superb providing the exact level of care I needed. She is also a good cook too. They are very well organised. We made the right choice."
"Urgent live-in care needed in Devon for elderly mom having been let down by another agency. Response from Jason was compassionate and effective — live-in carer in place the next day, arranged in just 3 hours. Thank you so much."
Find the right care in minutes
Answer a few simple questions and we'll guide you to the best care solution.
Step 1 of 4
Who is the care for?
Ready to talk about care?
Call us for a free, no-obligation chat about your care needs. We're here 7 days a week, 8am — 10pm.
0800 368 8558