Live-in Complex Care — Expert Support at Home

Complex care refers to the support needed by people with serious, ongoing, or multiple health conditions that require a higher level of skill and knowledge from their carer. This might include neurological conditions, physical disabilities, respiratory conditions, or a combination of several health challenges.

Our complex care team includes carers who have received specialist training and have hands-on experience managing conditions such as Parkinson's disease, multiple sclerosis, motor neurone disease, stroke recovery, spinal cord injuries, and many others.

These carers work closely with the client's medical team — GPs, consultants, district nurses, physiotherapists, and occupational therapists — to ensure that all aspects of care are coordinated and consistent.

Our complex care plans are comprehensive and tailored to each individual's specific medical and personal needs:

• Specialist personal care including hoisting, positioning, and pressure area care
• Medication administration and monitoring
• PEG feeding, stoma care, and catheter management
• Respiratory support and monitoring
• Physiotherapy exercises and mobility support
• Communication support for those with speech difficulties
• Pain management and symptom monitoring
• Coordination with medical professionals and hospital teams
• Detailed record-keeping and reporting
• 24/7 on-call clinical support

For clients who require continuous two-person care, or daytime and night-time carers, we can arrange teams of carers who work together to provide seamless round-the-clock support.