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Why Thousands of Families Trust Us With Their Loved Ones
We're not just a care agency — we're a family-first organisation built on trust, transparency and an unwavering commitment to quality. Every decision we make starts with one question: is this what we'd want for our own family?
Chosen by families across the UK
Choosing someone to care for your loved one is deeply personal. Here's what sets us apart.
Our values in action
Reviewed Independently
We are powered by Live-in Care Direct, which families rate Excellent on Trustpilot. Read their reviews before you speak to us - we would rather you judged us on what other families say.
Handpicked Carers
Every carer is DBS-checked, thoroughly referenced, and trained to the highest standards. We only work with carers we'd trust with our own family.
Nationwide Coverage
We provide live-in care across England, Scotland and Wales — from major cities to the most rural communities.
Transparent Pricing
No hidden fees, no surprises. We provide clear, weekly pricing so you always know exactly what you're paying.
Related pages
Understanding Live-in Care
Everything you need to know about how live-in care works.
Live-in Care vs Care Homes
An honest comparison of the two main care options.
Cost Calculator
Get an instant estimate for your care needs.
Funding Your Care
Understand NHS funding, local authority support and self-funding.
Meet Our Carers
Learn about the dedicated professionals who provide our care.
Our Care Services
Explore the full range of live-in care services we offer.
What families say about us
The Live-in Care Agency is powered by Live-in Care Direct. These are reviews families have left for Live-in Care Direct on Trustpilot and Google - follow the links to read them all.
"I can thoroughly recommend Live-in Care Direct. Jason was able to find a live in carer for my mother, on her discharge from hospital, with only 24 hours notice. The carers were kind and professional and there were never any problems."
"My wife recently suffered a stroke and after being in hospital for almost 2 months she has finally returned home. Without the help of Live-in Care Direct this would not have been possible. From my first contact, they were amazing and incredibly supportive."
"We had a wonderful carer called Elva care for my nan. She showed such kindness and compassion. The care provided was exceptional. Having a live-in carer meant our nan could remain living in her own home safely. I would definitely recommend Live-in Care Direct."
Find the right care in minutes
Answer a few simple questions and we'll guide you to the best care solution.
Step 1 of 4
Who is the care for?
Ready to talk about care?
Call us for a free, no-obligation chat about your care needs. We're here 7 days a week, 8am — 10pm.
0800 368 8558