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Trustpilot
Excellent
Reviews
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Independent reviews

What families say about us

The Live-in Care Agency is powered by Live-in Care Direct. These are reviews families have left for Live-in Care Direct on Trustpilot and Google - follow the links to read them all.

Trustpilot

"Jason makes our lives as a family caring for my mother with Alzheimer's so easy. He creates a family for my mother by his choice of carers and we have consistency of care. He listens to our concerns and overcomes them. This agency is to be highly recommended."

Family CarerAugust 2025
Trustpilot

"We currently have a live-in carer provided by Live-in Care Direct. She is doing a fantastic job with mum, we feel she is being very well looked after. Great communication with the carer and competitive pricing. Highly recommended."

Satisfied CustomerJuly 2025
Trustpilot

"I can thoroughly recommend Live-in Care Direct. Jason was able to find a live in carer for my mother, on her discharge from hospital, with only 24 hours notice. The carers were kind and professional and there were never any problems."

Grateful DaughterOctober 2024
Google

"My wife recently suffered a stroke and after being in hospital for almost 2 months she has finally returned home. Without the help of Live-in Care Direct this would not have been possible. From my first contact, they were amazing and incredibly supportive."

Loving HusbandNovember 2023
Google

"We had a wonderful carer called Elva care for my nan. She showed such kindness and compassion. The care provided was exceptional. Having a live-in carer meant our nan could remain living in her own home safely. I would definitely recommend Live-in Care Direct."

Family MemberJune 2024
Trustpilot

"Within 24 hours of making contact the wonderful carer moved into my parents' home. My father has advanced dementia. Within two hours of Elva arriving my mum began to relax. She has brought kindness, warmth, love and calm into the house."

Caring SonSeptember 2023
Google

"We recently booked a carer for a fortnight at short notice. My carer Sharon has been absolutely superb providing the exact level of care I needed. She is also a good cook too. They are very well organised. We made the right choice."

Happy ClientNovember 2023
Trustpilot

"Urgent live-in care needed in Devon for elderly mom having been let down by another agency. Response from Jason was compassionate and effective — live-in carer in place the next day, arranged in just 3 hours. Thank you so much."

Daughter in DevonMay 2023
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