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Cookie Policy
What this website stores on your device, why, and how to change your choice.
What are cookies?
Cookies are small text files a website places on your device. Similar technologies, such as your browser's local storage, work in much the same way. We use the word "cookies" for both on this page.
What we use
- Your cookie choice (strictly necessary): when you choose Allow analytics or Decline in the cookie banner, we save that choice in your browser's local storage so we don't ask again on every page. It stays on your device and isn't used for tracking.
- Google Analytics (only if you allow it): helps us see, in aggregate, which pages people visit and how they arrive, so we can improve the site. It sets cookies such as
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We don't use advertising, remarketing or social media tracking cookies.
Changing your choice
You can change your mind at any time. Use the button below to clear your choice and the banner will ask again. You can also block or delete cookies in your browser's settings; the website will still work.
Contact us
If you have questions about our use of cookies, please contact us at privacy@theliveincareagency.co.uk or call 0800 368 8558. For how we handle the information you send us, see our privacy policy.
Last updated: October 2026
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What families say about us
The Live-in Care Agency is powered by Live-in Care Direct. These are reviews families have left for Live-in Care Direct on Trustpilot and Google - follow the links to read them all.
"We had a wonderful carer called Elva care for my nan. She showed such kindness and compassion. The care provided was exceptional. Having a live-in carer meant our nan could remain living in her own home safely. I would definitely recommend Live-in Care Direct."
"Within 24 hours of making contact the wonderful carer moved into my parents' home. My father has advanced dementia. Within two hours of Elva arriving my mum began to relax. She has brought kindness, warmth, love and calm into the house."
"We recently booked a carer for a fortnight at short notice. My carer Sharon has been absolutely superb providing the exact level of care I needed. She is also a good cook too. They are very well organised. We made the right choice."
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