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Family Stories

What Live-in Care Looks Like for Real Families

The situations families describe when they first call us, and how one carer living at home changed things. Independent reviews from families follow below.

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Trustpilot
Excellent
Reviews

Every family's circumstances are different, so the examples below are typical situations rather than individual case files - details are combined and changed to protect privacy. If any of them sounds familiar, talk to us about what care could look like for you.

Coming home after a fall

A widow in her late eighties, discharged after a hip fracture

The situation
The hospital would only discharge her with 24-hour support in place. Her son lives two hours away and visiting carers could only offer four short calls a day.
The care
A carer moved in on the day of discharge, followed the physiotherapy exercises the ward had set, helped with washing and dressing, and walked with her to the end of the garden each afternoon.
What changed
After a few weeks she was walking with a frame around the house again, and the family could visit as family rather than as nurses.

Dementia and a night-time routine

A retired teacher living with Alzheimer's disease, cared for by his wife

The situation
He had started getting up and leaving the house at night. His wife was sleeping in short bursts and her own health was suffering.
The care
The carer learnt his routines, kept the house calm in the evenings, prompted meals and medication, and gave his wife time to rest and see friends.
What changed
The couple stayed in the home they had shared for forty years, and his wife was able to be his wife again rather than his full-time carer.

Keeping a couple together

A married couple in their nineties with different needs

The situation
One partner had Parkinson's and needed help moving; the other was frail and forgetful. Two care home places were being discussed, possibly in different homes.
The care
One live-in carer supported them both: safe transfers with the right equipment, shared meals, medication for each of them, and company through the day.
What changed
They stayed together, at home, for a lower weekly cost than two residential places.

A break for a family carer

A daughter caring full time for her mother after a stroke

The situation
She had not had a night away in two years and was close to burning out, but her mother was anxious about strangers and did not want respite in a care home.
The care
A carer joined for two weeks of respite care, starting with a few days' overlap so her mother could get to know her before the daughter left.
What changed
Her mother's routine carried on unchanged, and respite is now booked a few times a year.

Related pages

Understanding Live-in Care

Everything you need to know about how live-in care works.

Live-in Care vs Care Homes

An honest comparison of the two main care options.

Cost Calculator

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Funding Your Care

Understand NHS funding, local authority support and self-funding.

Meet Our Carers

Learn about the dedicated professionals who provide our care.

Our Care Services

Explore the full range of live-in care services we offer.

Independent reviews

What families say about us

The Live-in Care Agency is powered by Live-in Care Direct. These are reviews families have left for Live-in Care Direct on Trustpilot and Google - follow the links to read them all.

Trustpilot
Rated Excellent
Google reviews
Google

"We had a wonderful carer called Elva care for my nan. She showed such kindness and compassion. The care provided was exceptional. Having a live-in carer meant our nan could remain living in her own home safely. I would definitely recommend Live-in Care Direct."

Family MemberJune 2024
Trustpilot

"Within 24 hours of making contact the wonderful carer moved into my parents' home. My father has advanced dementia. Within two hours of Elva arriving my mum began to relax. She has brought kindness, warmth, love and calm into the house."

Caring SonSeptember 2023
Google

"We recently booked a carer for a fortnight at short notice. My carer Sharon has been absolutely superb providing the exact level of care I needed. She is also a good cook too. They are very well organised. We made the right choice."

Happy ClientNovember 2023
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